French promotional product customer service agent
Since 2003, Dinilu delivers many different products to our, mainly, Dutch, German, French, British and Belgium customers. We make sure they receive quality products from our reliable manufacturer base in China. Our business is simple; just make sure our customer gets the promotional products he ordered.
At the moment we are looking for a freelance promotional product customer service agent in France for our French customers. The is a remote freelance opportunity.
The job consists of:
- Responding to customer calls and e-mail in a correct and timely manner
- Supply the customer with correct information, quotes and samples.
- Guide the customers and/or make simple designs for their products.
- Finalize the deal
- Communicating designs and wishes to our Asian staff in English.
- Optimizing the website, product descriptions and pictures
Requirements:
- Native French speaking and writing
- Professional level of English
- Detail oriented
- Some proficiency with Adobe Creative Cloud especially Adobe Illustrator
- Affinity with promotional products
Currently the job is a about 4 hours a week but the right candidate would love to expand our business in the coming years. Remuneration based on a fixed and variable component.
If you are interested in the vacancy, please check our website on https://dinilu.fr and send your CV, availability and motivation letter to jobs@dinilu.eu